Return and Refund Policy
Return Policy
We accept returns only for damaged items. If you receive a damaged item, please contact us immediately with clear photographs of the damaged product. Returns for reasons other than damage may not be accepted.
Returns for damaged items will be initiated within 7 working days upon acceptance of the return request.
Refund Policy
Refunds will be processed within 7 to 15 days after the acceptance of the refund request. Once your refund is processed, it may take additional time for the funds to reflect in your account, depending on your bank or payment provider.
Refunds are only accepted for damaged products. If you receive a damaged item, please contact us immediately with clear photographs of the damaged product. We will assess the damage and provide instructions for returning the item for a refund or replacement.
Please note that refunds will not be issued for products damaged due to mishandling or misuse after delivery. It is important to follow the care instructions provided with your purchase to ensure its longevity.
All returned items must be in their original packaging and unused condition to be eligible for a refund. We reserve the right to refuse refunds for items that do not meet these criteria.
Shipping costs for returning the item are the responsibility of the customer unless the return is due to an error on our part or a defective product.
Refunds will be issued to the original method of payment used for the purchase. If the original payment method is not available, refunds may be issued in the form of store credit or via an alternative payment method at our discretion.
Contact Us
For any further inquiries or assistance regarding refunds, please contact our customer service team at arupr4684@gmail.com. We are committed to ensuring your satisfaction with our products and services and will do our utmost to address any concerns or issues you may have.
By making a purchase on our website, you agree to abide by the terms of this return and refund policy. We reserve the right to update or modify this policy at any time without prior notice. Please review this policy periodically for any changes.